Returns & Exchanges

At My Store, we want you to love your home as much as we do, which is why we offer a 30-day return window for most furniture and decor items. If a piece doesn't fit your space or style, we are here to help you find the perfect replacement or issue a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse in pristine condition.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.

4

Drop Off and Refund

Take your package to any authorized carrier location; once we receive and inspect the item, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing